At Fortuna, we want to see all our players enjoy their gaming experience, provide a safe gaming environment for them, and ensure everyone is gambling comfortably.
As a responsible Slovak gambling operator that complies with local and international regulations and standards, including Gambling Act No. 30/2019 Coll., we’re obliged to offer self-restricting limits to all our players. If you feel you don’t need any limits, you can of course dismiss them individually, but they’re there for a reason - to help you.
To keep gambling fun, and most importantly safe, even for the more vulnerable amongst us, it’s critical to work together. Starting with the industry itself in the form of regulators, individual companies and experts, through to us, the players.
At Fortuna, as a leading global operator, we respect market trends and draw on the latest and greatest innovations and experience from around the world. Based on this, we’re proud to say that in cooperation with local and British consultants, we’ve developed our own tool - Fortuna Player Protection (FPP) - which is able to automatically detect potential risks based on defined parameters, and notify you about them in a timely manner.
A momentary lapse of attention while driving can catch anyone out. That’s why car manufacturers include driver assistance systems to help us prevent possible accidents. They make us feel better, and they reduce the number of accidents. This is exactly the same principle of how our FPP tool works!
We offer a range of tools to help keep your gambling under control. All limits can be defined and modified at any point via your profile settings. Once logged in, simply choose „Settings“ and then „Setting User Limits“. Set one, set two, or set them all, to suit your needs.
You can control your spending and only gamble within your budget by setting your own
monthly bet limits.
Once the limit is reached, no more bets are accepted and you’ll have to wait until the start of the
next period to bet again.
To ensure you don’t lose more than you are willing to, you can set your own monthly loss
limits.
This limit considers the amount wagered with each bet during the chosen period and each bet is
considered as a losing bet until it is resolved.
The limits are stated in EUR and can be set separately for sports betting and for online casino games.
If you consider taking a longer break from gambling or are concerned about your gambling, you can exclude yourself from our sites. Please contact the official toll-free information hotline operated by the regulator. It can be reached via via phone at 0800 127 000 or alternatively via e-mail [email protected].
